How can we help?

Contact the Live Commerce Copilot team at [email protected].

Setting up your host workspace? Start with the 14-step setup guide or open Downloads & activation.

Include the useful details

Tell us your app version, operating system, what you expected, what happened, and the approximate time of the issue. Do not email passwords, activation tokens, API keys, payment information, raw LIVE comments, or microphone transcripts.

Diagnostics

The desktop app can open its local support-log folder from Account & team. Review logs before sharing them and remove anything you do not want to send. Product data, raw comments, and host transcripts are not required for an initial support request.

Account and privacy

For privacy requests, email [email protected]. You can also review the Privacy Policy and Terms of Service.